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Privacy Policy for CIY CLUB

Last Updated: November 23, 2025

CIY Club Myanmar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by the CIY CLUB mobile application.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide a better learning experience for students and parents.

A. Information You Provide to Us

  • Account Information: When you register (or when an account is created for you by an administrator), we collect personal details such as Student Name, Parent/Guardian Name, phone number, and login credentials.
  • Profile Data: We may collect profile images (as seen in the app dashboard) and user handles (e.g., @AungKhant).
  • Educational Data: The app tracks and stores academic data, including:
    • Attendance Records: Dates and status of class attendance.
    • Academic Progress: Current levels (e.g., Rookie), badges, and skill assessments.
    • Homework & Assignments: Details of submitted assignments, project files, and grades/feedback from coaches.
    • Schedule: Class timings and assigned instructors.

B. Usage Data

  • Device Information: We may collect information about the device you use to access the app, including the hardware model, operating system, and unique device identifiers.
  • Logs: We collect server logs that may include IP addresses, access dates, and times to monitor app stability.

2. Children’s Privacy

CIY CLUB is an educational platform intended for use by children, but it is designed to be managed with parental oversight.

  • Parental Consent: We obtain consent from parents or schools before collecting personal information from children.
  • Data Minimization: We only collect information necessary for educational purposes (scheduling, homework tracking, and progress reports).
  • No Advertising: We do not use children’s personal data for targeted advertising or marketing purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: To display class schedules, track remaining credits, and manage homework submissions.
  • Communication: To send announcements (e.g., events, holidays), class reminders, and urgent notifications to parents and students.
  • Progress Tracking: To visualize attendance and academic growth via charts and dashboards.
  • Account Management: To verify identity and assist with technical issues.

4. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

  • With Instructors/Coaches: To allow teachers to grade homework and mark attendance.
  • Service Providers: With third-party vendors who provide infrastructure services (e.g., database hosting, cloud storage) under strict confidentiality agreements.
  • Legal Requirements: If required by law or to protect the safety and rights of CIY CLUB users.

5. Data Security

We implement commercially reasonable security measures to protect your information. Your data regarding attendance, credits, and personal details is stored on secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you (the parent or adult user) may have the right to:

  • Access the personal data we hold about you or your child.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data. To exercise these rights, please contact us at the email below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: